Privacy Policy

Welcome to Energi-X Trading Ltd (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website https://energi-x.co.uk or communicate with us.

We may collect the following types of personal data:

• Identity Data – name, company name, job title
• Contact Data – email address, phone number, postal address
• Technical Data – IP address, browser type, operating system, referring website URLs
• Usage Data – pages visited, time spent on pages, interactions with website content
• Communication Data – emails, contact form submissions, business correspondence

We only collect data relevant for our business activities and communications.

We use your personal data to:

• Provide our services and respond to your enquiries
• Process business transactions
• Maintain our website and improve user experience
• Comply with legal and regulatory obligations
• Send you relevant updates or marketing (only with your consent)

We process your personal data based on:

• Contractual necessity – to fulfil agreements with you
• Legitimate interests – to operate and grow our business
• Legal obligations – to comply with applicable laws
• Consent – where required for marketing communications

We may share your information with:

• Business partners or suppliers assisting us in providing services
• Professional advisors (e.g. lawyers, accountants)
• Regulatory authorities, if legally required
• Third-party service providers (e.g. IT support, web hosting)

We ensure appropriate safeguards are in place when sharing data.

We implement security measures to protect your data from unauthorised access, alteration, disclosure, or loss. However, no system is entirely secure, and we cannot guarantee absolute security.

We retain your personal data only as long as necessary for the purposes outlined above, or as required by law.

Under UK GDPR and data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your personal data
• Object to or restrict certain processing
• Request data portability
• Withdraw consent where processing is based on consent

To exercise your rights, please contact us using the details below.

We may use cookies and similar technologies to enhance your browsing experience and analyse website traffic. You can manage your cookie preferences via your browser settings.

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:

Energi-X Trading Ltd

Email: trading@energi-x.co.uk

Phone: 00447988555877